Compare State Auto with other auto insurance providers. It ranks just as high or higher in surveys and rankings by organizations like the Better Business Bureau and AM Best. However, one look at recent reviews, and it's clear that customers aren't thrilled with how the company handles warranty claims.
Rating of Customer Happiness
State Auto Insurance has an A+ rating with the Better Business Bureau. However, this score does not account for the average one-star rating customers give on BBB's website. Unhappy customers are the primary driving force behind these critiques.
Relative Number of Dissatisfied Customers 
There are more complaints about State Auto than the national average. Car insurance providers are ranked by the number of complaints received each year by the NAIC. It's been shown that a complaint ratio of 1.00 is the median across the country. Its complaint percentage is 1.60 percent at State Auto. According to this metric, State Auto receives more customer complaints than the national average among insurance providers.
State Auto has savings opportunities available to you based on your zip code.
State Auto's auto insurance policies might be more reasonably priced thanks to available discounts. Common discounts offered by State Auto include combining services, paying in full, installing an anti-theft device, having a solid academic record, and purchasing numerous policies. However, State Auto offers no savings for defensive driving, airbags, or going paperless.
State Auto may offer you an early signing discount, which is not typically offered if you request a quotation for auto insurance at least 30 days before the effective date you need.
Contrast the Policies of State Auto and Competing Insurance Providers 
MoneyGeek provides tools for comparing State Auto's auto insurance rates with those of other insurance companies in the state. You can see where State Auto stands with other insurance providers in terms of price, customer support, and special offers by using the MoneyGeek auto insurance comparison tool. In addition to comparing the most prominent insurance providers, the application also provides links to several other useful sites.
How Comprehensive or Distinctive Is State Auto Insurance?
State Auto provides the basic alternatives for auto insurance, including liability, comprehensive, and collision coverage. Additional services, including towing, accident forgiveness, and new automobile replacement, are available through State Auto. This insurance does not provide gap coverage and does not reimburse for car rentals or airfare.
Personal property insurance, offered by State Auto, is a separate form of protection for the contents of your car. Glass deductible modification and Original Equipment Manufacturer (OEM) coverage extensions are two more kinds of supplemental insurance that aren't offered anywhere else. OEM coverage is for you if you prefer only factory-authorized replacement parts installed. If you're concerned about replacing your windshield or other glass, the glass deductible modification will cancel that expense out of your total.
To what extent may I use State Auto's available online resources to manage my auto policy?
There are three tiers of State Auto coverage to choose from, giving drivers plenty of options for finding the perfect fit for their vehicle insurance needs and budgets. The value of your insurance can be increased by taking advantage of the many discounts and upgrades the firm offers. Insuring Your Condo You will be protected from financial ruin in case of a fire, theft, or other covered loss at your apartment.
Costs of Insurance
Find the Best Car Insurance Policy at the Lowest Possible Price
Verify that your car insurance premiums are as low as possible. Evaluate prices from several different insurance providers.
Provided: Your Postal Code
Learn the Steps to Filing a State Auto Insurance Claim.
State Auto allows you to file a claim online or over the phone with a dedicated agent. Before making contact, you should have your policy information and accident facts ready.
Approach and Presuppositions
MoneyGeek uses a variety of metrics, including cost, financial stability, policy options, consumer feedback, and quality of service, to rank and review auto insurance providers. MoneyGeek also uses publicly available information from top companies and organizations in the financial sector, including J.D. Power, AM Best, the NAIC, and the BBB. Here, you can find out how we at MoneyGeek conduct our reviews.
Shot to the head by Karon Warren
Insurance, banking, mortgages, and other financial topics have been staples of Karon Warren's career as a writer for the past two decades.
Karon studied journalism at USM, where she graduated with a B.A. She also belongs to the Authors' Guild, an organization for published writers. To help people achieve their financial goals, Karon uses her journalistic abilities to produce in-depth, meticulously researched money stories.
